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CRM Project Manager

#Think Data Be Smart#

About Us: DataSmart is a Portuguese company, positioning itself as a consulting company of excellence, with over 20 years of existence. We are specialized in Technologies and Information Systems services, for the Portuguese and International markets. We pride ourselves on fostering a culture of involvement, experience, and excellence.

Join our team as a Project Manager Microsoft Dynamics CRM (Hybrid – Lisbon)!

What You’ll Do:

  • Lead and execute projects focused on enhancing the customer journey from end to end;
  • Utilize your expertise in CRM architecture to optimize customer interactions and touchpoints;
  • Collaborate closely with cross-functional teams to ensure alignment and successful project delivery;
  • Analyze customer data and feedback to identify opportunities for improvement and innovation;
  • Drive the implementation of best practices in customer journey management and project management methodologies.


  • PMP certification or equivalent project management qualification;
  • Strong knowledge and understanding of CRM architecture and systems;
  • Experience in designing and implementing customer journey initiatives;
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams;
  • Proven track record of delivering projects on time and within budget;
  • Passion for driving exceptional customer experiences and exceeding expectations;
  • Languages: Portuguese and English;
  • Workplace: LISBON (hybrid).


At DataSmart, you will have the opportunity to integrate into a solid company and participate in projects of high recognition, nationally and internationally, with an appealing technological environment and career progression.

Excellence in the way to the future!


Connect with Us: Follow us on LinkedIn for updates on career opportunities, company news, and industry insights! For further details, visit us at

#JoinOurTeam #DataSmart #ThinkDataBeSmart #ProjectManager # CRMDynamics


Do you accept the challenge?
We are waiting for you!