DevOps / ELK Engineer

# Think Data Be Smart #

About Us: DataSmart is a Portuguese company, positioning itself as a consulting company of excellence, with over 20 years of existence. We are specialized in Technologies and Information Systems services, for the Portuguese and International markets. We pride ourselves on fostering a culture of involvement, experience, and excellence.

Join our team as a DevOps / ELK Engineer (Hybrid – Lisbon)!

What You’ll Do:

• Design, build, maintain, support, and extend the Elastic Stack, including Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, and OpenTelemetry.
• Drive observability practices and design monitoring solutions for applications running across mainframe, open systems, and container platforms.
• Optimize platform performance, indexing, log retention, data lifecycle management, and secure access controls.
• Collaborate with development, architecture, and operations teams to integrate observability into applications and CI/CD processes.
• Establish observability best practices, governance, coding standards, and technical guidelines, while coaching and mentoring team members.
• Gather requirements, estimate effort, define value-driven roadmaps, and report progress to Product Owners and management.
• Lead production troubleshooting, root cause analysis, and critical P1/P2 incident resolution, supporting incident management and production releases.
• Contribute to continuous delivery governance and ensure adherence to operational and delivery standards.

Qualifications:

• University degree in Computer Science, Engineering, or a comparable technical field.
• 2+ and 5+ years of hands-on IT experience, particularly in observability and production support.
• Proven experience working with Agile delivery methodologies.
• Experience with incident management, release management, and production support.
• Strong skills in cross-team coordination, stakeholder communication, and effort estimation.
• Solid knowledge of Linux and Windows fundamentals, including: Processes and file systems, Shell environments, Key operating system metrics.
• Strong hands-on experience with the Elastic Stack: Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards.
• Strong understanding of observability concepts: Logs, metrics, and traces, Golden signals, Log analysis, Dashboard creation, Alert configuration.
• Experience with CI/CD and automation tools, such as: Bitbucket, Git, Jenkins, UrbanCode Deploy (UCD), Ansible, Automated testing frameworks.
• Knowledge of container and cloud technologies: Docker, Kubernetes.
• Understanding of REST APIs and system integration.
• Basic knowledge of security controls, including: Authentication, Role-Based Access Control (RBAC), Access management, Audit and compliance requirements.
• Elasticsearch certification and Microsoft Azure knowledge are strong advantages.
• Familiarity with productivity and IT service management tools: Jira, Confluence, ServiceNow, Microsoft Office.
• Strong collaboration, communication, coaching, and mentoring skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Proactive mindset, strong ownership, and structured problem-solving abilities.
• Commitment to continuous learning and staying updated with observability technologies.
• Willingness and availability to provide on-call support and perform scheduled overtime when required.
• English proficiency at a professional level (minimum C1).
• Living in Portugal and available to work in a hybrid model in Lisbon.

At DataSmart, you will have the opportunity to integrate into a solid company and participate in projects of high recognition, nationally and internationally, with an appealing technological environment and career progression.

Excellence in the way to the future!

Connect with Us: Follow us on LinkedIn for updates on career opportunities, company news, and industry insights! For further details, visit us at www.datasmart.pt

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